Shipping Policy

Where We Ship

Revival Strips currently accepts orders for delivery only to eligible addresses within the United States. We do not offer international shipping at this time.

Shipping availability is determined by the address accepted during checkout. Certain addresses or destinations may be unavailable due to carrier, fulfillment, product, or legal restrictions.

Shipping Cost

Standard shipping is provided free of charge on eligible Revival Strips orders delivered within the United States. No minimum purchase is required unless otherwise stated during a specific promotion.

Any optional or upgraded shipping service, if offered, will be displayed with its applicable cost during checkout before payment is completed.

Processing and Delivery Estimates

Most orders are estimated to be processed, shipped, and delivered within 3–7 business days. This timeframe is an estimate and is not a guaranteed delivery date.

Business days generally exclude Saturdays, Sundays, and federal holidays. Orders placed on weekends or holidays may begin processing on the next available business day.

Delivery may take longer during holidays, promotional periods, severe weather, carrier disruptions, periods of high order volume, or other circumstances outside our reasonable control.

An order may also require additional processing time if payment, inventory, address, fraud-prevention, or fulfillment issues must be resolved.

Order Fulfillment

Revival Strips may use third-party fulfillment providers and shipping carriers to prepare and deliver orders. By placing an order, you authorize us to provide the information reasonably necessary to process, fulfill, and deliver your purchase.

Products purchased together may occasionally be processed or delivered separately. If an order is divided into multiple shipments, you will not be charged additional standard shipping fees unless clearly disclosed before purchase.

Tracking Your Order

When tracking information is available, it will generally be sent to the email address or phone number provided with your order. Please allow time for the carrier to receive the package and activate the tracking record.

Tracking activity may not appear immediately after a shipping label is created. A label-creation notice does not necessarily mean the carrier has taken possession of the package.

Shipping Addresses

Customers are responsible for providing a complete and accurate name, shipping address, apartment or unit number, and other delivery information during checkout.

If you discover an address error, email [email protected] as soon as possible. We cannot guarantee that an address can be changed after an order has been charged, processed, or submitted for fulfillment.

Revival Strips is not responsible for delays, failed deliveries, or lost packages resulting from an incorrect or incomplete address supplied by the customer, except where otherwise required by applicable law.

Additional charges associated with correcting an address or reshipping an order may be the customer’s responsibility.

Delayed or Missing Orders

Carrier delivery dates and tracking estimates are not guaranteed. A package may be delayed or rerouted due to weather, service interruptions, transportation issues, address problems, or other carrier-related events.

If tracking has not updated for several business days or your order has not arrived within a reasonable period after its estimated delivery date, email [email protected] with your name, order number, and tracking information.

We may ask you to confirm the delivery address, check with household members or neighbors, contact the carrier, or allow additional time while the shipment is investigated.

Packages Marked Delivered

If tracking shows that a package was delivered but you cannot locate it, please check the delivery area, mailbox, entrances, household members, neighbors, and any location where the carrier may have safely placed the package.

Please also contact the carrier when appropriate. Revival Strips will review reported delivery problems individually, but a package marked delivered is not automatically eligible for a refund, replacement, or store credit.

Damaged, Incorrect, or Incomplete Orders

Please inspect your order promptly after delivery. If your order arrives damaged, defective, incorrect, incomplete, or missing, email [email protected] within seven days after delivery.

Please include:

• Your name and order number;
• A description of the problem;
• Clear photographs of the product, packaging, and shipping label; and
• Lot, batch, or expiration information, if applicable.

Please keep the product and all original packaging until we have reviewed your request. Approved claims will be handled according to our Refund Policy and Return Policy.

Subscription Shipments

Subscription renewal orders are processed using the shipping address associated with the subscription at the time the renewal is processed. Customers are responsible for updating their shipping information before the next renewal order begins processing.

Updating or canceling a subscription after a renewal has already been charged, processed, or submitted for fulfillment may not change or cancel that shipment.

Changes to This Policy

Revival Strips may update this Shipping Policy periodically to reflect changes to our shipping services, fulfillment practices, carrier availability, or legal obligations.

The updated version will be posted on our website with a revised effective date. The Shipping Policy in effect when an order is placed will generally govern that order unless applicable law requires otherwise.