Revival Strips products cannot be returned.
Because Revival Strips are ingestible products, we cannot accept
physical returns or exchanges for health and safety reasons. All sales
are final except where a refund, replacement, or store credit is
approved under this policy or required by applicable law.
Problems With Your Order
Please inspect your order as soon as it arrives. If your product is
damaged, defective, incorrect, incomplete, or missing, email
[email protected]
within seven days after delivery.
Please include:
- Your name and order number;
- A description of the issue;
-
Clear photographs of the product, packaging, and shipping label; and
-
Lot, batch, or expiration information, if applicable.
Please do not discard the product or its packaging until we have
reviewed your request. We may request additional information reasonably
necessary to evaluate the claim.
If your claim is approved, Revival Strips may provide a replacement,
store credit, or refund to the original payment method, depending on
the circumstances.
Customer Satisfaction
If you are unhappy with your purchase for another reason, please email
[email protected]
within seven days after receiving the product. We will review your
concern according to this Refund Policy.
Contacting us does not guarantee a refund, replacement, or store
credit. Each request will be evaluated individually, subject to
applicable law.
Non-Returnable Products
We do not accept physical returns of Revival Strips products, including
unopened products. Because they are ingestible goods, we cannot verify
how products were stored or handled after delivery.
Unless otherwise required by applicable law, we generally do not
provide refunds, replacements, or store credits for:
-
Requests submitted more than seven days after delivery;
- Personal taste preferences;
-
Dissatisfaction with the product’s effects or results;
-
Failure to follow product directions, serving information, or
warnings;
-
Products damaged through misuse or improper storage;
-
Orders delivered to an incorrect or incomplete address supplied by
the customer;
-
Products purchased from an unauthorized third-party seller;
- Gift cards; or
-
Fraudulent, abusive, duplicated, unsupported, or otherwise
ineligible claims.
Individual experiences may vary. Revival Strips does not guarantee any
particular wellness, energy, focus, performance, or other result.
Subscription Orders
Canceling a subscription stops future eligible renewals but does not
automatically cancel or refund an order that has already been charged,
processed, submitted for fulfillment, or shipped.
Customers must cancel their subscription before the next renewal order
is processed. A cancellation submitted after a renewal has been
processed will apply only to future eligible renewal orders.
Approved Refunds
If a refund is approved, it will be issued to the original payment
method. Please allow up to 10 business days for processing. Your bank,
credit-card company, or payment provider may require additional time
to post the refund to your account.
Original shipping charges are generally nonrefundable unless the
refund results from our error or applicable law requires otherwise.
Nothing in this Refund Policy limits any consumer rights or remedies
that cannot legally be waived.
