Return Policy

No Physical Returns or Exchanges

All sales are final except when Revival Strips approves a refund, replacement, or store credit under our Refund Policy or when otherwise required by applicable law.

Please do not mail products to Revival Strips, our fulfillment provider, or any address associated with your shipment. Unauthorized returns will not be accepted or refunded.

Problems With Your Order

Please inspect your order promptly after delivery. If your product arrives damaged, defective, incorrect, incomplete, or missing, email [email protected] within seven days after delivery.

Please include:

• Your name and order number;
• A description of the problem;
• Clear photographs of the product, packaging, and shipping label; and
• The product’s lot, batch, or expiration information, if applicable.

Please keep the product and all original packaging until we have reviewed your request. We may request additional information reasonably necessary to evaluate the claim.

If your claim is approved, Revival Strips may provide a replacement, store credit, or refund to the original payment method, depending on the circumstances.

Customer Satisfaction Concerns

If you are unhappy with your purchase for a reason other than a damaged, defective, incorrect, incomplete, or missing order, email [email protected] within seven days after receiving the product.

We will review your concern individually under our Refund Policy. Contacting us does not guarantee a refund, replacement, or store credit.

Ineligible Claims

Unless otherwise required by applicable law, we generally do not provide refunds, replacements, or store credits for:

• Requests submitted more than seven days after delivery;
• Personal taste preferences;
• Dissatisfaction with the product’s effects or results;
• Failure to follow product directions, serving information, or warnings;
• Products damaged through misuse or improper storage;
• Orders delivered to an incorrect or incomplete address supplied by the customer;
• Products purchased from an unauthorized third-party seller;
• Gift cards; or
• Fraudulent, abusive, duplicated, unsupported, or otherwise ineligible claims.

Individual experiences may vary. Revival Strips does not guarantee any particular wellness, energy, focus, performance, or other result.

Subscription Orders

Canceling a subscription prevents future eligible renewals. It does not automatically cancel or refund an order that has already been charged, processed, submitted for fulfillment, or shipped.

Subscriptions must be canceled before the next renewal order is processed. A cancellation submitted after a renewal has been processed will apply only to future eligible renewals.

Approved Refunds

If a refund is approved, it will be issued to the original payment method. Please allow up to 10 business days for processing. Your bank, credit-card company, or payment provider may require additional time to post the refund to your account.

Original shipping charges are generally nonrefundable unless the refund results from our error or applicable law requires otherwise.

Nothing in this Return Policy limits any consumer rights or remedies that cannot legally be waived.